After completing the repair, which of the following should always be used to verify that the issue is resolved so that repeat repairs and unnecessary part usage will be reduced?

The correct answer is D. Apple Service Toolkit (AST). Apple Service Toolkit (AST) Prior to initiating a repair, run Apple Service Toolkit (AST). AST will perform a quick check of the computer's general components. After completing a repair, always use AST to verify that the issue is resolved. Doing so will reduce repeat repairs…

Preventative Maintenance and Customer Interaction

Question

Options

AMac Hardware test (MHT)
BMac Service Toolkit (MaST)
CApple Resource Inspector (ARI)
DApple Service Toolkit (AST)

How the community answered

(38 responses)

A
8% (3)
B
3% (1)
C
5% (2)
D
84% (32)

Explanation

Apple Service Toolkit (AST) Prior to initiating a repair, run Apple Service Toolkit (AST). AST will perform a quick check of the computer's general components. After completing a repair, always use AST to verify that the issue is resolved. Doing so will reduce repeat repairs and unnecessary

Topics

#Apple Service Toolkit#post-repair verification#AST#service process

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