Elizabeth is having an issue with a Thunderbolt hard drive connected through her Apple display. Which two troubleshooting steps should be tried first to resolve the issue? Select two.

Question

Options

• ARun Software Update on the Mac with the Apple Display connected to check for firmware updates
• BThe customer should contact the Thunderbolt hard drive manufacturer and ask for a replacement.
• CCheck with the hard drive manufacturer for a device firmware update.
• DStartup the Mac into OS X Recovery, erase the volume then reinstall OS X.
• EOpen the Apple Display and reseat all cables and connections.
• FOpen the Mac and reseat all cables and connections.

• A
  74% (23)
• B
  3% (1)
• C
  6% (2)
• E
  13% (4)
• F
  3% (1)

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