Apple
9L0-012 · Question #116
9L0-012 Question #116: Real Exam Question with Answer & Explanation
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Question
Elizabeth is having an issue with a Thunderbolt hard drive connected through her Apple display. Which two troubleshooting steps should be tried first to resolve the issue? Select two.
Options
- ARun Software Update on the Mac with the Apple Display connected to check for firmware updates
- BThe customer should contact the Thunderbolt hard drive manufacturer and ask for a replacement.
- CCheck with the hard drive manufacturer for a device firmware update.
- DStartup the Mac into OS X Recovery, erase the volume then reinstall OS X.
- EOpen the Apple Display and reseat all cables and connections.
- FOpen the Mac and reseat all cables and connections.
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