Cisco
820-424 · Question #118
What is the recommended way to treat a current customer capability weakness?
The correct answer is B. Use objective data to describe this gap, in a Business Capability Assessment. See the full explanation below for the reasoning.
Question
What is the recommended way to treat a current customer capability weakness?
Options
- ADocument this in a way so the IT executive avoids criticism
- BUse objective data to describe this gap, in a Business Capability Assessment
- CHighlight this in the next executive briefing, to get credit for finding out gaps
- DExpand scope, urgently staffing a deep dive so the customer can most quickly fix the weakness
How the community answered
(30 responses)- A17% (5)
- B73% (22)
- C3% (1)
- D7% (2)
Community Discussion
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