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7893X · Question #87

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold?

The correct answer is B. silence. See the full explanation below for the reasoning.

Question

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold?

Options

  • Aa double bleep tone
  • Bsilence
  • Cringing
  • Dan automated voice saying "Please Hold"

How the community answered

(64 responses)
  • A
    3% (2)
  • B
    73% (47)
  • C
    17% (11)
  • D
    6% (4)

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