Avaya
7893X · Question #68
7893X Question #68: Real Exam Question with Answer & Explanation
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Question
A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?
Options
- AVoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
- BACD via VM Pro Campaign Manager and a campaign database
- CACD to distributed Hunt Groups and one-X Portal Call Accounting
- DICR with account codes and CDR-enabled for billing.
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