During an Avaya IP Office Installation, how is an Auto Attendant tested?

The correct answer is D. Create and dial a new Auto Attendant Short Code. To test an Auto Attendant in Avaya IP Office, you must first create a Short Code that points to the Auto Attendant, then dial it - this confirms the full configuration path works end-to-end, including the short code mapping, the auto attendant routing, and the recorded prompts…

Validate the IP Office Implementation

Question

Options

ADial the default Short Code *91#
BCall the Voicemail Start Code *77
CCall the Voicemail Announcement Code *8101
DCreate and dial a new Auto Attendant Short Code

How the community answered

(24 responses)

A
4% (1)
C
4% (1)
D
92% (22)

Explanation

To test an Auto Attendant in Avaya IP Office, you must first create a Short Code that points to the Auto Attendant, then dial it - this confirms the full configuration path works end-to-end, including the short code mapping, the auto attendant routing, and the recorded prompts. Option A (*91#) is not a standard IP Office short code for Auto Attendant testing. Option B (*77) is the Voicemail Record code, used to record a voicemail greeting, not to launch an Auto Attendant. Option C (*8101) relates to voicemail announcement mailboxes, a different feature entirely from Auto Attendant flows.

Memory tip: Think "build it, then dial it" - Auto Attendants aren't reachable until you wire them to a Short Code, so the test is inseparable from that creation step. If you haven't made a Short Code, there's nothing to call.

Topics

#Auto Attendant#Short Code Testing#Installation Validation#IP Office Features

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