Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook…

The correct answer is D. By configuring the Delivery Options section in the email properties dialog box. See the full explanation below for the reasoning.

Question

Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients. A user in the Human Resources (HR) department wants to send a confidential email to all users in the HR department. How can the HR user ensure that the email expires on a specific date?

Options

ABy setting the sensitivity level to Confidential.
BBy configuring the Delay Delivery option.
CBy selecting the Insert Calendar option.
DBy configuring the Delivery Options section in the email properties dialog box.

How the community answered

(31 responses)

A
16% (5)
B
6% (2)
C
3% (1)
D
74% (23)

Community Discussion

Bao N.Jun 26, 2026

D is your answer here, and once you understand what that dialog actually contains it becomes a no-brainer. In Outlook 2010 you open the email, go to the Options tab on the ribbon, then click the small launcher arrow in the lower-right corner of the More Options group to pull up the Message Options dialog. Inside that box you will find the Delivery Options section, which has an "Expires after" field where you drop in a specific date and time. After that date the message shows as expired in the recipient's mailbox, which is exactly the expiration behavior the question is describing. The other options are traps. Sensitivity set to Confidential just slaps a label on the message, it does not make the message disappear or expire on any date. Delay Delivery holds the message in your Outbox until a future send time, which is a send-scheduling feature, not an expiration feature. Insert Calendar drops a calendar item into the message body, which has nothing to do with message lifecycle at all. Study the difference between Delay Delivery and Expires After because exam writers love to mix those two up in the same question.

Caetano A.Jun 27, 2026

The Expires After field is worth flagging in your own sent-folder testing too, because most recipients never see the expired state unless they are on Exchange and their client respects that header, so in mixed environments it is more a courtesy marker than a hard enforcement mechanism.

Samuel O.May 26, 2026

Option B is the classic trap here because Delay Delivery sounds like it controls timing, but that just holds the message in your Outbox until a scheduled send time, it has nothing to do with expiration. The expiration date lives in the Delivery Options section of the message properties, so D is your answer, and I set those all the time when HR sends me sensitive policy docs with a hard review deadline.

Caetano A.Jun 14, 2026

D is the right call here. In Outlook 2010, you open the message options dialog, go to Delivery Options, and set the Expires after date and time, which tells Exchange to mark the message as expired in recipients' mailboxes after that point.

Bao N.Jun 17, 2026

Solid on the mechanics, but worth noting that "expired" just means it shows the strikethrough expired notice in Outlook, it does not actually delete the message from the recipient's mailbox or prevent them from reading it.

Mateus R.Jun 26, 2026

Okay so at first glance I thought B was the winner here, because "Delay Delivery" sounds like it is doing something time-based, and when you hear "expires on a specific date" your brain naturally jumps to anything with a clock attached to it. But delay delivery just holds the message in your Outbox until a certain time before it goes out, it does not touch what happens to the message after it lands in the recipient's inbox, so that is a completely different animal. Think of it like a postal worker who agrees to mail your letter next Tuesday, that worker has zero say in when the letter gets shredded after it arrives. The Delivery Options section in the email properties dialog, which you reach through the Options tab in an Outlook 2010 compose window, is where you find the "Expires after" field, and that field is exactly what tells Exchange to mark the message as expired on the date you pick, so D is your answer and the other options are solving entirely different problems.

Viktor S.Jun 1, 2026

D is right. In Outlook 2010, the Delivery Options section of the message properties dialog has an "Expires after" field where you set the exact date and time, after which the message shows as expired in recipients' mailboxes, which is the only mechanism in that client that actually controls message expiration.

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