74-335 Question #84: Real Exam Question with Answer & Explanation

Your company corporate telephony environment is a combination of Lync 2013 and traditional Private Branch Exchange (PBX). The company has 3,500 users at three sites that use a Multiprotocol Label Switching (MPLS) topology. On average, the company has 3 percent of its users dialing in for conferences and 7 percent on a public switched telephone network (PSTN) call at any time. The company plans to remove the PBXs and have all users use only Lync 2013. The company also plans to migrate from an existing content sharing platform. You need to generate a persona by using IP-based unified communication (UC) scenarios. Which three pieces of information should you collect when you are defining a persona for the existing communications? (Each correct answer presents part of the solution. Choose three.)