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Avaya

7303 · Question #9

When configuring the switch to support Avaya CallPilot services, which programming can be performed to provide for uninterrupted call processing in case the link or Avaya CallPilot is disabled?

The correct answer is C. At the Local DFDN prompt, direct all the Avaya CallPilot associated CDNs to a Default ACD DN. See the full explanation below for the reasoning.

Question

When configuring the switch to support Avaya CallPilot services, which programming can be performed to provide for uninterrupted call processing in case the link or Avaya CallPilot is disabled?

Options

  • AAt the NCFW prompt, forward the primary Control DN (CDN) to the attendant.
  • BAt the Night Call Forward (NCFW) prompt, forward the primary Control DN (CDN) to a secondary
  • CAt the Local DFDN prompt, direct all the Avaya CallPilot associated CDNs to a Default ACD DN,
  • DAt the Local Default Automatic Call Distribution directory number (DFDN) prompt, direct all CDNs

How the community answered

(53 responses)
  • A
    17% (9)
  • B
    9% (5)
  • C
    70% (37)
  • D
    4% (2)

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