Avaya
7303 · Question #15
An Avaya CallPilot has been ordered with 36 voice channels, eight fax channels and eight automatic speech recognition channels. How many virtual agents will need to be provisioned to support this…
The correct answer is B. 52 virtual agents. See the full explanation below for the reasoning.
Question
An Avaya CallPilot has been ordered with 36 voice channels, eight fax channels and eight automatic speech recognition channels. How many virtual agents will need to be provisioned to support this system?
Options
- A84 virtual agents
- B52 virtual agents
- C68 virtual agents
- D96 virtual agents
How the community answered
(62 responses)- A3% (2)
- B79% (49)
- C11% (7)
- D6% (4)
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