How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file?

Question

Options

• Aby using the CM SAT to enter the list callp log all commands
• Bby using the Linux cd to /var/log/Avaya and cat ecs.log commands
• Cby using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log
• Dby using the CM SAT to enter the display callproc log all command
• Eby using the Linux cd to /var/log/Avaya and cat callproc.log commands

• A
  15% (4)
• B
  7% (2)
• C
  74% (20)
• E
  4% (1)

Explanation

Option C is correct because the CM call processing log is stored in /var/log/esc, and since log files in that directory are rotated with timestamped names, you must first run ls -l to identify the current active log filename before using cat to display its full contents.

Why the distractors are wrong:

• A & D reference the CM SAT (System Access Terminal) with commands like list callp log all or display callproc log all - these SAT commands don't exist in Avaya CM for viewing raw log file contents; the SAT is used for administration, not Linux log file access.
• B points to /var/log/Avaya with ecs.log - the path is wrong (it's /var/log/esc) and the filename ecs.log is incorrect.
• E uses the correct /var/log/Avaya path attempt but callproc.log is not the actual filename used by CM, and again the directory is wrong.

Memory tip: Think of "esc" in the path /var/log/esc as standing for "Engine Server Core" - the heart of CM call processing. Remember you always need to look before you read (ls -l first, then cat) because the log filename changes with rotation.

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