How can an inactive SM100 be reset?

Question

Options

• AClick the repair button on the Replication page with the affected Avaya Aura® Session Manager
• BClick the 'Reset' button on the Security Module Status page in Avaya Aura® System Manager
• CRun the resetSM100 command from RHEL Command Line Interface of Avaya Aura® Session
• DRestart Services on the Avaya Session Border Controller for Enterprise (SBCE).

• B
  89% (17)
• C
  5% (1)
• D
  5% (1)

Explanation

Option B is correct because the SM100 is the security module embedded in Session Manager, and its reset function is exposed through Avaya Aura System Manager's Security Module Status page - the centralized management interface designed specifically for monitoring and controlling SM100 state across all managed Session Managers.

Option A is wrong because the Replication page handles data synchronization between System Manager and Session Manager, not security module recovery. Option C is a plausible-sounding distractor, but no resetSM100 CLI command exists on the Session Manager RHEL shell for this purpose. Option D is wrong because the SBCE (Session Border Controller for Enterprise) is a separate product at the network edge and has no authority over the SM100 security module inside Session Manager.

Memory tip: Think "SM100 lives inside Session Manager, but System Manager is the boss - if the SM100 misbehaves, you go to the boss (System Manager > Security Module Status) to reset it."

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