Avaya support is monitoring a telephone system that is going down several times per day. They discovered a software error that keeps triggering an auto restart. Which command can be used to…

Question

Options

• Adisplay reset 4 all
• Bdisplay initcauses
• Cdisplay restart all
• Ddisplay interchangestatus

• A
  6% (2)
• B
  78% (25)
• C
  13% (4)
• D
  3% (1)

Explanation

display initcauses (option B) is correct because it shows the initialization causes log - a record of why the Avaya Communication Manager system has restarted, including software faults, errors, and other triggers that caused each reset event. This is precisely the command for diagnosing repeated auto-restarts.

Why the distractors are wrong:

• A. display reset 4 all - not a valid Avaya CM command; "reset" commands are used to initiate resets, not investigate them.
• C. display restart all - also not a valid diagnostic command; restart commands trigger system restarts rather than display historical causes.
• D. display interchangestatus - this shows the status of duplication/interchange between server pairs (active/standby), useful for failover troubleshooting but unrelated to restart root cause analysis.

Memory tip: Think "init" = initialization. Every time the system initializes (restarts), it logs why - so display init-causes = "show me what caused each initialization." If the system keeps restarting, you check the causes log first.

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