Avaya
72200X · Question #14
A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What…
The correct answer is B. The license 30 day grace period has expired and SM service is being denied. See the full explanation below for the reasoning.
Question
A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What does this license mode indicate?
Options
- AThe license does not contain any SIP User Agent licenses.
- BThe license 30 day grace period has expired and SM service is being denied.
- CThe license only contains a number of SIP User Agent licenses and is missing the SIP trunking
- DThere is a license error but SM continues to function.
How the community answered
(23 responses)- A4% (1)
- B74% (17)
- C13% (3)
- D9% (2)
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