71300X Question #39: Real Exam Question with Answer & Explanation

The correct answer is A. receiving notifications of events B. controlling specific calls or stations C. invoking CM features E. completing the routing of incoming calls. A: The services in the Event Report group provide a client application with the reports of events that cause a change in the state of a call, a connection, or a device. B: The services in the call control group enable a telephony client application to control a call or connection

Question

Which four kinds of services does the TSAPI standard provide for third-party call control over Avaya Aura® Communication Manager (CM)? (Choose four.)

Options

Areceiving notifications of events
Bcontrolling specific calls or stations
Cinvoking CM features
Dperforming a remote reboot to the CM server
Ecompleting the routing of incoming calls
Fadding new feature buttons to agent sets

Explanation

A: The services in the Event Report group provide a client application with the reports of events that cause a change in the state of a call, a connection, or a device. B: The services in the call control group enable a telephony client application to control a call or connection on Communication Manager. Typical uses of these services are: placing calls from a device controlling a connection for a single call. C: The services in the query group allow a client to query device features and static attributes of a Communication Manager device. E: The services in the routing group allow Communication Manager to request and receive routing instructions for a call from a client application. https://downloads.avaya.com/css/P8/documents/100141354

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