When manually configuring the Phone Service section of the Avaya Workplace client, which two fields must be completed to allow successful operation? (Choose two.)

Question

Options

• AServer Address
• BFeature Server Address
• CPassword
• DDomain

• A
  94% (47)
• B
  4% (2)
• C
  2% (1)

Explanation

When manually configuring the Phone Service section of the Avaya Workplace client, Server Address (A) and Domain (D) are the two required fields. The Server Address tells the client where to reach the telephony infrastructure (typically an Avaya Aura Session Manager or similar endpoint), while the Domain is required to properly scope and authenticate the SIP/XMPP session - without either, the client cannot establish a connection to the phone service.

Why the distractors are wrong:

• B (Feature Server Address) is used in specific advanced configurations (like Avaya one-X portal integration) but is not mandatory for basic Phone Service operation.
• C (Password) is entered at login/authentication, not in the Phone Service configuration section itself - credentials are handled separately in the account or login settings.

Memory tip: Think "Where am I calling? Where do I belong?" - Server Address = where to connect, Domain = which organization you belong to. Both are needed just to get on the network; features and passwords live elsewhere.

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