Avaya
71200X · Question #46
The "Single Button Press-Park Pickup" feature, new in Aura® 7.x, combines Call Park and Call Pickup functionalities to achieve a better user experience. Which three statements about this feature are…
The correct answer is B. Members can answer parked calls simply by pressing their call-park button D. A user delegates a call to other team members simply by parking the call E. With a single button press, users can pick up calls parked by another team member. See the full explanation below for the reasoning.
Question
The "Single Button Press-Park Pickup" feature, new in Aura® 7.x, combines Call Park and Call Pickup functionalities to achieve a better user experience. Which three statements about this feature are correct? (Choose three.)
Options
- AThe "Allow parked Calls to be picked up Inside Pickup Group" feature can be changed anytime.
- BMembers can answer parked calls simply by pressing their call-park button
- CThe parked call triggers call pickup alerting to all members of their pickup group.
- DA user delegates a call to other team members simply by parking the call
- EWith a single button press, users can pick up calls parked by another team member.
How the community answered
(17 responses)- A6% (1)
- B76% (13)
- C18% (3)
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