Avaya
7004 · Question #63
A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked. Zone Number = 1 Zone Intent = MO Intrazone…
The correct answer is B. Change Resource Type to Private. See the full explanation below for the reasoning.
Question
A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked. Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared Which programming change is recommended to provide dedicated Digital Signal Processor (DSP) resources to Contact Center IP telephones?
Options
- AChange Zone Intent VTRK
- BChange Resource Type to Private
- CChange Interzone to BestQuality
- DChange InterzoneTraffic to Best Bandwidth
How the community answered
(22 responses)- A5% (1)
- B82% (18)
- C5% (1)
- D9% (2)
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