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700-651 · Question #45

Which way to handle objections is the best?

The correct answer is B. Communicate value and benefits. See the full explanation below for the reasoning.

Question

Which way to handle objections is the best?

Options

  • ARefuse to listen to objections.
  • BCommunicate value and benefits
  • CAgree with objections to get the customer to trust you
  • DProvide documentation on why their objections are invalid.

How the community answered

(23 responses)
  • A
    9% (2)
  • B
    83% (19)
  • C
    4% (1)
  • D
    4% (1)

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