Which two statements about telephone support for Cisco Small Business Support Service are true? (Choose two.)

The correct answer is A. Local business hours support is available for languages other than English. H B) Phone support is D. Local business hours support is available for languages other than English and Spanish. Phone coverage has expanded to 24 hours daily in English (previously business hours only). Install, maintain and make changes to networks and phones during off-hours. Other languages remain local business hours…

Optimize Cisco Borderless Network Performance and Scalability

Question

Options

ALocal business hours support is available for languages other than English. H B) Phone support is
B24x7 support is available in all languages.
C24x7 support is available in English.
DLocal business hours support is available for languages other than English and Spanish.
E24x7 support is available in English and Spanish.

How the community answered

(46 responses)

A
80% (37)
B
2% (1)
C
11% (5)
E
7% (3)

Explanation

Phone coverage has expanded to 24 hours daily in English (previously business hours only). Install, maintain and make changes to networks and phones during off-hours. Other languages remain local business hours. https://supportforums.cisco.com/community/netpro/small-business/sbsupportservice

Topics

#Small Business Support Service#telephone support#service levels#multilingual support

Community Discussion

No community discussion yet for this question.

Full 700-505 Practice