What approaches enable IT teams to manage operations more efficiently? (Choose Two)

Question

Options

• AFrequent restructuring of teams
• BUse of automated systems for routine tasks
• CProviding clear roles and responsibilities
• DReducing budget for IT innovations

• A
  89% (40)
• B
  2% (1)
• D
  9% (4)

Explanation

There appears to be an error in the provided answer key. Based on established IT management principles, the correct answers should be B and C, not A and C.

Why B and C are correct:

• B (Automated systems for routine tasks) directly reduces manual workload, minimizes human error, and frees IT staff to focus on higher-value work - a core efficiency strategy.
• C (Clear roles and responsibilities) eliminates confusion, reduces duplicated effort, and ensures accountability, all of which streamline team operations.

Why A and D are incorrect:

• A (Frequent restructuring) hurts efficiency - constant reorganization disrupts workflows, erodes team cohesion, and creates uncertainty about ownership.
• D (Reducing budget for IT innovations) limits the tools and capabilities teams need to improve, making operations less efficient over time.

Memory tip: Think "SMART IT" - Streamline tasks (automation) and Map responsibilities (clear roles). Anything that introduces chaos (restructuring) or cuts resources (budget reduction) works against efficiency.

Recommendation: Double-check the source of this question, as the listed answer key (A, C) conflicts with standard IT management best practices. If this is from an official exam, the intended answer is almost certainly B and C.

No community discussion yet for this question.