Cisco
700-039 · Question #12
Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
The correct answer is D. Cisco Unified Contact Center Express. See the full explanation below for the reasoning.
Question
Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
Options
- ACisco Unified MeetingPlace
- BCisco Unified Customer Voice Portal
- CCisco Unified Contact Center Enterprise
- DCisco Unified Contact Center Express
How the community answered
(40 responses)- A15% (6)
- B5% (2)
- C5% (2)
- D75% (30)
Community Discussion
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