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70-695 · Question #99

You are a desktop support technician for your company. A user reports that her Windows 8.1 computer is missing .dll files. You need to restore the missing *dll files without losing the user's data…

The correct answer is A. Use System Restore. To restore missing DLL files on a Windows 8.1 computer without losing user data, System Restore is the appropriate tool.

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Question

You are a desktop support technician for your company. A user reports that her Windows 8.1 computer is missing .dll files. You need to restore the missing *dll files without losing the user's data. What should you do?

Options

  • AUse System Restore.
  • BRefresh the computer.
  • COpen PowerShell and run the wbadmin cmdlet.
  • DRun the redmg command.

How the community answered

(26 responses)
  • A
    88% (23)
  • C
    4% (1)
  • D
    8% (2)

Why each option

To restore missing DLL files on a Windows 8.1 computer without losing user data, System Restore is the appropriate tool.

AUse System Restore.Correct

System Restore is designed to revert system changes, including corrupted or missing system files like DLLs, by restoring the operating system to an earlier point in time. This process specifically preserves user's personal documents, emails, and other data files, making it suitable for resolving system file issues without data loss.

BRefresh the computer.

Refreshing the computer reinstalls Windows and preserves personal files, but it removes desktop apps, which is a more drastic measure than needed for missing DLLs and might require reinstalling applications.

COpen PowerShell and run the wbadmin cmdlet.

The `wbadmin` cmdlet is used for command-line backup and recovery of entire volumes or system states, not for directly restoring individual missing DLL files.

DRun the redmg command.

`redmg` is not a standard Windows command for repairing missing DLL files or system restoration.

Concept tested: Windows System Restore functionality

Source: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/rstrui

Topics

#System Restore#Windows troubleshooting#DLL repair#Data preservation

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