Scenario 5 For your convenience, the scenario is repeated in each question. Each question presents a different goal and answer choices, but the text of the scenario is exactly the same in each…

Scenario 5 For your convenience, the scenario is repeated in each question. Each question presents a different goal and answer choices, but the text of the scenario is exactly the same in each question in this series. You are an enterprise desktop support technician for City Power & Light. City Power & Light is a utility company. The company has a main office and a branch office. The main office is located in Toronto. The branch office is located in Boston. The main office has 1,000 employees. The branch office has 10 employees. Active Directory Configuration The network contains a single Active Directory domain named cpandl.com. The functional level of the forest is Windows Server 2008 R2. Server Configuration All servers run Windows Server 2008 R2. The relevant servers in the main office are configured as shown in the following table. All computers in the main office are configured to use DHCP. All computers in the branch office are configured to use static IP addresses. User Information All user accounts are standard user accounts. All client computers run Windows 7 Enterprise. Each portable computer has a PPTP-based VPN connection to the internal network. Corporate Security Guidelines All users must be granted the least privileges possible. All locally stored documents must be encrypted by using Encrypting File System (EFS). The hard disk drives on all portable computers must be encrypted by using Windows BitLocker Drive Encryption (BitLocker). All encryption certificates must be stored on smart cards. Users report that their DirectAccess connections fail. You instruct the help desk to tell the users to run the Connection to a Workplace Using DirectAccess troubleshooter. The help desk reports that the Connection to a Workplace Using DirectAccess troubleshooter fails to function. You need to ensure that the Connection to a Workplace Using DirectAccess troubleshooter functions properly. What should you do?