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Microsoft

70-576 · Question #114

You are designing a SharePoint 2010 site for your organization to capture customer contact information. The contact information for customers is stored in a Microsoft Dynamics CRM 4.0 database. You…

The correct answer is B. Create an external content type for the contact list from the CRM system in SharePoint using. See the full explanation below for the reasoning.

Question

You are designing a SharePoint 2010 site for your organization to capture customer contact information. The contact information for customers is stored in a Microsoft Dynamics CRM 4.0 database. You need to design a solution with no custom code that meets the following requirements:

  • Sales department employees must be able to perform create, retrieve,

update, and delete (CRUD) operations for their customer information records on the SharePoint site.

  • The data in the SharePoint site must be synchronized with the data in

the CRM Dynamics database because most customers do not have direct access to the CRM system.

  • SharePoint users from the Sales department must be able to work with

data while they are working offline. Which approach should you recommend?

Options

  • ACreate client and browser-based forms with Microsoft Office InfoPath 2010.
  • BCreate an external content type for the contact list from the CRM system in SharePoint using
  • CCreate custom Microsoft ASP.NET form pages for CRUD operations.
  • DCreate a custom content type in the contact list of the SharePoint site that connects to the

How the community answered

(31 responses)
  • A
    3% (1)
  • B
    84% (26)
  • C
    10% (3)
  • D
    3% (1)

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