70-282 Question #373: Real Exam Question with Answer & Explanation

You work as the network administrator at certways.com. The certways.com network consists of one Windows Small Business Server 2003 Active Directory domain named certways.com. The member servers are configured to run Windows Server 2003 and the user workstations is configured to run Windows XP Professional. In order to protect the network resources against brute force attacks, the security Group Policy Object (GPO) for the domain is configured that the passwords be changed every two months. A certways.com user named Clive Wilson went on leave and upon his return to the office found that he is no longer able to log on the network from his designated workstation named WS282. You need to resolve the problem and allow Clive Wilson to access the resources on the network. Following are the steps that you took in an attempt to solve Clive Wilson's problem: Use Event Viewer to investigate the problem. Then you find that Clive Wilson's password has expired. You reset the password. You then inform Clive Wilson of the temporary password. Instruct Clive Wilson to change the password upon logon. You then receive another call from Clive Wilson stating that he is still not able to log on to the domain with the temporary password. You need to ensure that Clive Wilson can log on to the domain. What should you do?