70-282 Question #247: Real Exam Question with Answer & Explanation

You are employed as the network administrator at Cer-tech.com. The Cer-tech.com network consists of a single Active Directory domain named Cer-tech.com. The Cer-tech.com network is configured to run Microsoft Windows Small Business Server 2003 named Server01. The Certech.com network consists of 15 user computers that are configured to run Microsoft Windows XP Professional. The Cer-tech.com network has a third-party line-of-business (LOB) application. This application is run on Server01 and requires a mapped drive to the server. User accounts in Active Directory are set up to map the required drive to Server01. Mia Hamm works on a client computer named Client01. Mia Hamm reports that she is able to access the network but is unable to access the LOB application. However, all the other users can access the LOB application. You need to address this issue and solve the problem that Mia Hamm is experiencing. To this end you check Client01 and discover that the mapped drive does not appear in Microsoft Windows Explorer. You then check the account settings for Mia Hamm and discover that the profile settings are the same for all users. You need to ensure that the users are able to access the LOB application. What should you do?