You need to view the incidents and the related configuration items for the SQL Server clusters. What should you use?

The correct answer is B. A service map. This line stands out to me: Because a service map can show the relationship between incidents and configuration items, it is especially useful when you troubleshoot issues that might affect multiple incidents and configuration items.

Monitoring and Operating a Private Cloud

Question

Options

AThe all incident queue view
BA service map
CThe active problem view
DThe service status list

How the community answered

(49 responses)

A
2% (1)
B
94% (46)
D
4% (2)

Explanation

This line stands out to me: Because a service map can show the relationship between incidents and configuration items, it is especially useful when you troubleshoot issues that might affect multiple incidents and configuration items.

Topics

#service maps#configuration items#incident management#CMDB

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