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70-243 · Question #88

You have a System Center 2012 Configuration Manager environment. You create a deployment package to deploy software updates to a collection of client computers with a deployment schedule of As soon…

The correct answer is D. WindowsUpdate.log. When a software update installation fails on a client, WindowsUpdate.log on that client contains the detailed error codes and failure information recorded by the Windows Update Agent.

troubleshooting

Question

You have a System Center 2012 Configuration Manager environment. You create a deployment package to deploy software updates to a collection of client computers with a deployment schedule of As soon as possible. The Software Update Home Page indicates one installation failure for the package. You need to view information about the installation failure. Which log file should you view?

Options

  • ASrcUpdateMgr.log
  • BWUSSyncXML.log
  • CSmsWusHandler.log
  • DWindowsUpdate.log

How the community answered

(47 responses)
  • A
    2% (1)
  • B
    4% (2)
  • D
    94% (44)

Why each option

When a software update installation fails on a client, WindowsUpdate.log on that client contains the detailed error codes and failure information recorded by the Windows Update Agent.

ASrcUpdateMgr.log

SrcUpdateMgr.log tracks the Software Updates Source Manager component on the site server and does not contain client-side installation result data.

BWUSSyncXML.log

WUSSyncXML.log records synchronization activity between the Software Update Point and the WSUS database, not the outcome of client update installations.

CSmsWusHandler.log

SmsWusHandler.log records the ConfigMgr client agent's handoff to the Windows Update Agent but does not contain the granular installation failure details that WindowsUpdate.log provides.

DWindowsUpdate.logCorrect

WindowsUpdate.log is written directly by the Windows Update Agent on each client computer and captures every update download and installation attempt, including specific error codes and descriptive failure messages. It is the authoritative client-side log for diagnosing software update installation failures in a ConfigMgr deployment because it records the exact point and reason the installation failed.

Concept tested: ConfigMgr software update client-side installation failure log

Source: https://learn.microsoft.com/en-us/mem/configmgr/sum/deploy-use/monitor-software-updates

Topics

#software updates#log files#WindowsUpdate.log#installation failure

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