Cisco
650-621 · Question #32
Which three of these activities occur in the Problem Management service component of the operate phase? (Choose three.)
The correct answer is C. Classify Groups of Known IncidentsAs a Problem E. Document Any Issues Encountered During Software Upgrade, as Well as Methods Used to F. Provide Hardware and Software Support to Resolve Incidents. See the full explanation below for the reasoning.
Question
Which three of these activities occur in the Problem Management service component of the operate phase? (Choose three.)
Options
- ARecover from Incident Outage
- BTrack Events and Report on System Availability, Resource Capacity, and Performance
- CClassify Groups of Known IncidentsAs a Problem
- DConduct Post-Change Evaluations
- EDocument Any Issues Encountered During Software Upgrade, as Well as Methods Used to
- FProvide Hardware and Software Support to Resolve Incidents
How the community answered
(42 responses)- A5% (2)
- B10% (4)
- C83% (35)
- D2% (1)
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