Cisco
650-369 · Question #57
How would you respond to a customer's statement that the contact solution has already been available for years? Select exactly 1 answer(s) from the following:
The correct answer is B. The evolving contact center allows social customer engagement. See the full explanation below for the reasoning.
Question
How would you respond to a customer's statement that the contact solution has already been available for years? Select exactly 1 answer(s) from the following:
Options
- AOnly a formal contact center has been available, not informal.
- BThe evolving contact center allows social customer engagement.
- CThe evolving contact center offers newer IP phones.
- DOnly an outbound contact center has been available, not inbound.
How the community answered
(28 responses)- A14% (4)
- B75% (21)
- C4% (1)
- D7% (2)
Community Discussion
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