Cisco
650-367 · Question #14
How would you respond to a customer's statement that the contact center solutions have already been available for years?
The correct answer is B. The evolving contact center allows social customer engagement. See the full explanation below for the reasoning.
Question
How would you respond to a customer's statement that the contact center solutions have already been available for years?
Options
- AOnly an outbound contact center has been available, not inbound.
- BThe evolving contact center allows social customer engagement.
- CThe evolving contact center offers newer IP phones.
- DOnly a formal contact center has been available, not informal.
How the community answered
(53 responses)- A2% (1)
- B83% (44)
- C6% (3)
- D9% (5)
Community Discussion
No community discussion yet for this question.