Avaya
6203 · Question #26
A customer has chosen to create Hunt Groups in the Avaya Aura CM. Which licensed feature in CM must be enabled to use skills?
The correct answer is C. Expert Agent Selection (EAS). See the full explanation below for the reasoning.
Question
A customer has chosen to create Hunt Groups in the Avaya Aura CM. Which licensed feature in CM must be enabled to use skills?
Options
- AVectoring
- BBCMS
- CExpert Agent Selection (EAS)
- DService Observing
How the community answered
(47 responses)- A13% (6)
- B6% (3)
- C77% (36)
- D4% (2)
Community Discussion
No community discussion yet for this question.