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6203 · Question #26

6203 Question #26: Real Exam Question with Answer & Explanation

The correct answer is C. Expert Agent Selection (EAS). See the full explanation below for the reasoning.

Question

A customer has chosen to create Hunt Groups in the Avaya Aura CM. Which licensed feature in CM must be enabled to use skills?

Options

  • AVectoring
  • BBCMS
  • CExpert Agent Selection (EAS)
  • DService Observing

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