Avaya
6202 · Question #39
6202 Question #39: Real Exam Question with Answer & Explanation
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Question
You have been asked to activate Avaya AuraTM Agent Desktop Display functionality in the Call Center. Which component is a prerequisite for Agent Desktop Display in the Avaya AuraTM Contact Center environment?
Options
- Aproperly configured parameters on the Multimedia server
- BRSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact
- Cunicast communication from the CCMS to the client PCs
- Dmulticast or unicast communication from CCMS to Contact Center Manager Administration
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