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6202 · Question #34

A customer has a multimode environment with Network Control Center (NCC), Contact Center Manager Administration (CCMA), and co-resident Contact Center Manager Server (CCMS) License manager Server Util

The correct answer is B. CCMA, then NCC then co-resident CCMS/License Manager/Server Utility. See the full explanation below for the reasoning.

Question

A customer has a multimode environment with Network Control Center (NCC), Contact Center Manager Administration (CCMA), and co-resident Contact Center Manager Server (CCMS) License manager Server Utility. What is the correct order to upgrade their servers?

Options

  • Aco-resident CCMS/License Manager/Server Utility, then NCC then CCMA
  • BCCMA, then NCC then co-resident CCMS/License Manager/Server Utility
  • CNCC, then CCMA then co-resident CCMS/License Manager/Server Utility
  • DNCC, then co-resident CCMS/License Manager/Server Utility then

How the community answered

(36 responses)
  • A
    3% (1)
  • B
    83% (30)
  • C
    8% (3)
  • D
    6% (2)

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