6202 · Question #18
A customer has an Avaya AuraTM Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch. Trouble-shooting a Controlled Directory Numbers (CD
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Question
A customer has an Avaya AuraTM Contact Center with Application Module Link (AML) connectivity to an Avaya Communication Server 1000 (CS1000) switch. Trouble-shooting a Controlled Directory Numbers (CDN) call problem has begun, It has been configured that Contact Center Manager Server (CCMS) has acquired the CDN. What should be occurring at this time on the CS1000 switch?
Options
- AVSID is defined
- BCNTL should be set to YES
- CRPRT should be set to YES
- DThe ASID parameter should set to YES
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