Avaya
6202 · Question #11
When commissioning an Avaya AuraTM Contact Center, You need to associate the Communication Control Toolkit (CCT) with a Contact Center Manager Server (CCMS) Assume the CCMS has Open Queue enabled…
The correct answer is A. In the Communication Control Toolkit (CCT) Windows interface go to Avaya, then to Contact. See the full explanation below for the reasoning.
Question
When commissioning an Avaya AuraTM Contact Center, You need to associate the Communication Control Toolkit (CCT) with a Contact Center Manager Server (CCMS) Assume the CCMS has Open Queue enabled. Which process is used to associate a CCT server with CCMS?
Options
- AIn the Communication Control Toolkit (CCT) Windows interface go to Avaya, then to Contact
- BIn the Contact Center Manager Server (CCMS) Windows interface go to Avaya, then to
- CIn the Contact Center Manager Administration (CCMA) web interface go to Launch pad, then
- DIn the Contact Center Manager Server (CCMS) Windows interface goes to Avaya, then to
- EIn the Communication Control Toolkit (CCT) Web Admin interface go to Providers, then to
How the community answered
(38 responses)- A84% (32)
- C8% (3)
- D3% (1)
- E5% (2)
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