A company wants to incorporate a multi-vendor deskphone presence status with its existing Avaya Aura?communication infrastructure so users can easily see it a person is already on the telephone…

A company wants to incorporate a multi-vendor deskphone presence status with its existing Avaya Aura?communication infrastructure so users can easily see it a person is already on the telephone before attempting a call. The customer also wants users to be able to redirect an incoming call that presented to them via a pop-up window in their existing UC environment. Which Avaya ACETM solution matches the key capabilities that the customer requires?