5V0-42.21 · Question #3
An administrator has been receiving complaints about their SaaS business collaboration apps. Which network service should the administrator use to resolve the issue?
The correct answer is D. Direct. Direct internet access (option D) is correct because SaaS collaboration apps (like Microsoft 365 or Salesforce) perform best when traffic is routed straight to the internet from the branch or endpoint, minimizing latency. Sending that traffic through a corporate data center…
Question
An administrator has been receiving complaints about their SaaS business collaboration apps. Which network service should the administrator use to resolve the issue?
Options
- ABackhaul
- BMulti-Path
- CCoS mapping
- DDirect
How the community answered
(44 responses)- A9% (4)
- B2% (1)
- C2% (1)
- D86% (38)
Explanation
Direct internet access (option D) is correct because SaaS collaboration apps (like Microsoft 365 or Salesforce) perform best when traffic is routed straight to the internet from the branch or endpoint, minimizing latency. Sending that traffic through a corporate data center first - which is what Backhaul (A) does - adds unnecessary hops and is the most common cause of SaaS performance complaints. Multi-Path (B) refers to routing traffic across multiple WAN links simultaneously, which improves resilience but doesn't specifically address the fundamental SaaS routing problem. CoS mapping (C) is a QoS technique for prioritizing traffic classes, not a connectivity strategy for reaching cloud services efficiently. Memory tip: Think "Direct to the cloud = fast SaaS" - when users complain about slow cloud apps, the fix is cutting the detour, not tuning the detour.
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