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500-920 · Question #44

Which four tech support files can you create with the Cisco UCS Manager that you can submit to Cisco TAC for support? (Choose four.)

The correct answer is A. UCSM C. fabric extender E. rack server F. chassis. Cisco UCS Manager allows you to generate tech support bundles scoped to specific infrastructure components that have their own logs and diagnostic data. UCSM (A) captures the management plane itself, fabric extender (C) collects FEX-level diagnostics, rack server (E) gathers data

Unified Computing System Troubleshooting Tools

Question

Which four tech support files can you create with the Cisco UCS Manager that you can submit to Cisco TAC for support? (Choose four.)

Options

  • AUCSM
  • Bdisk LUNs
  • Cfabric extender
  • Dmemory
  • Erack server
  • Fchassis
  • Gserver cache

How the community answered

(46 responses)
  • A
    91% (42)
  • B
    2% (1)
  • D
    2% (1)
  • G
    4% (2)

Explanation

Cisco UCS Manager allows you to generate tech support bundles scoped to specific infrastructure components that have their own logs and diagnostic data. UCSM (A) captures the management plane itself, fabric extender (C) collects FEX-level diagnostics, rack server (E) gathers data from rack-mount servers managed by UCS, and chassis (F) covers blade chassis components - all of which are distinct physical or logical entities in the UCS architecture with separate log sources relevant to TAC troubleshooting.

Why the distractors are wrong: Disk LUNs (B) are storage abstractions, not a UCS component with its own support bundle. Memory (D) and server cache (G) are hardware sub-components, not top-level entities you can scope a tech support file to - their data would be captured within the server's bundle rather than as a standalone file.

Memory tip: Think of the four correct answers as the four addressable layers of UCS infrastructure - the manager (UCSM), the network extender (FEX), and the two server form factors (rack and chassis). If it's a sub-component inside a server (memory, cache, disk), it doesn't get its own TAC bundle.

Topics

#UCS Manager#Tech Support Files#Troubleshooting#Cisco UCS

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