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500-560 · Question #80

What is one benefit included in Cisco Meraki licensing?

The correct answer is B. advanced replacement service fulfilled within 8 hours pending regional availability. Cisco Meraki licensing bundles hardware support directly into the subscription, and advanced replacement service is a core entitlement - Meraki guarantees a replacement unit within 8 hours (subject to regional parts availability), eliminating the need for separate SmartNet-style

Cisco Meraki Cloud Architecture and Management

Question

What is one benefit included in Cisco Meraki licensing?

Options

  • Aan extended refund window with a pro-rated restocking fee
  • Badvanced replacement service fulfilled within 8 hours pending regional availability
  • Caccess to purchase EOS/EOL Cisco Meraki hardware at a discount
  • Dentitlement to all firmware releases and cloud-managed security updates

How the community answered

(34 responses)
  • A
    3% (1)
  • B
    88% (30)
  • C
    9% (3)

Explanation

Cisco Meraki licensing bundles hardware support directly into the subscription, and advanced replacement service is a core entitlement - Meraki guarantees a replacement unit within 8 hours (subject to regional parts availability), eliminating the need for separate SmartNet-style hardware contracts.

Why the distractors are wrong:

  • A is incorrect because Meraki licensing does not offer a special refund window or restocking fee structure as a benefit - that describes a sales/returns policy, not a licensing perk.
  • C is incorrect because end-of-sale/end-of-life (EOS/EOL) hardware discounts are not a licensing entitlement; Meraki actually discontinues support for EOS hardware after a lifecycle period.
  • D is tempting but is a distractor - firmware updates and cloud management are part of how the Meraki platform works, not a separately enumerated licensing benefit the way hardware replacement is. The question targets the support benefit specifically tied to the license.

Memory tip: Think of Meraki licensing as "hardware insurance" - the license is what keeps both the cloud dashboard and the physical device covered. The 8-hour replacement SLA is the standout support benefit that makes Meraki's all-in-one licensing model attractive compared to managing separate hardware warranties.

Topics

#Meraki licensing#Advanced replacement service#Hardware support#SLA

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