Which description of SmartNet services for Cisco APs is true?

Question

Options

• Apurchased per controller and covers all APS of the controller
• Bpurchased in increment of 5 APs
• Cpurchased individually for each AP
• Dpurchased in increments of 10 APs

• A
  6% (2)
• B
  6% (2)
• C
  86% (31)
• D
  3% (1)

Explanation

Cisco SmartNet support contracts for Wireless Access Points are licensed per device, meaning each individual AP requires its own SmartNet contract to receive TAC support, software updates, and hardware replacement coverage. This per-unit model gives organizations flexibility to cover only the APs they need rather than being locked into bundle sizes.

• A is wrong because SmartNet is not tied to the controller - a controller license and AP support contracts are separate purchases, and covering the controller does not extend SmartNet to its associated APs.
• B and D are wrong because Cisco does not sell SmartNet for APs in fixed increments of 5 or 10; those options confuse SmartNet with licensing models used for other Cisco products (like some software suites or AP count-based licenses).

Memory tip: Think "SmartNet = serial number" - every piece of Cisco hardware has a unique serial number, and SmartNet attaches to that serial number one-to-one. If you're covering 47 APs, you need 47 SmartNet contracts.

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