What must be registered to receive chat messages while registering the application for chat API integration?

The correct answer is A. Webhooks callback URL. When registering an application for chat API integration, a webhooks callback URL must be provided so the API platform knows where to push incoming chat messages in real time - without it, the system has no destination to deliver message events to your application. B…

Implementing Cisco UCCE Chat

Question

Options

AWebhooks callback URL
BIntegrator
CConversation ID
DBearer token

How the community answered

(50 responses)

A
88% (44)
B
2% (1)
C
4% (2)
D
6% (3)

Explanation

When registering an application for chat API integration, a webhooks callback URL must be provided so the API platform knows where to push incoming chat messages in real time - without it, the system has no destination to deliver message events to your application.

B (Integrator) is a role or entity that performs the integration, not something you register to receive messages.
C (Conversation ID) identifies a specific chat thread after a conversation has started; it is not registered upfront during application setup.
D (Bearer token) is an authentication credential used to authorize API requests, not a mechanism for receiving incoming messages.

Memory tip: Think of a webhook callback URL as your application's "mailing address" - just like a courier needs your address before they can deliver packages, the chat API needs your callback URL before it can deliver messages.

Topics

#Chat API integration#Webhooks configuration#Application registration#Message delivery

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