Cisco
500-445 · Question #32
Which items must be configured before agents can reply to emails from customers?
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Implementing Cisco UCCE Email
Question
Which items must be configured before agents can reply to emails from customers?
Options
- AInbound workflows, Outbound workflows, Email aliases, Users, Queues
- BInbound workflows, Outbound workflows, Users, Email aliases
- CInbound workflows, Outbound workflows, Queues, DN
- DEmail aliases, Inbound workflows, Users, Queues
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Topics
#Email configuration#Workflows#Email routing#Agent setup