What is the correct method to perform a NET Agent upgrade?

Question

Options

• APerform the agent upgrade on the application server host by running the MSI Installer Package.
• BPerform the agent upgrade on a remote server host by using the AppDynamics Controller REST
• CPerform the agent upgrade on the application server host by running the Agent Configuration
• DPerform the agent upgrade via the AppDynamics Controller Ul.

• A
  94% (29)
• B
  3% (1)
• D
  3% (1)

Explanation

According to the Cisco AppDynamics Professional Implementer (CAPI) documents, the correct method to perform a NET Agent upgrade is to perform the agent upgrade on the application server host by running the MSI Installer Package. This method will install updated agent files and maintain legacy configurations. You do not need to uninstall the old agent first when you upgrade from the NET Agent >= 3.9, except for patch releases. You need to stop IIS, instrumented Windows services, and instrumented standalone applications before running the MSI Installer Package. You also need to launch an elevated command prompt with full administrator privileges and specify your account access key for single-tenant Controller accounts. After the installation, you need to restart Windows services and standalone applications.

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