For effective alert configuration, what needs to be defined? (Choose two.)

Question

Options

• AThe lunch menu for the monitoring team
• BThe wallpaper on the monitoring screens
• CCriteria for alert suppression to avoid noise
• DEscalation procedures in case of unresolved alerts

• A
  11% (3)
• B
  4% (1)
• C
  86% (24)

Explanation

Effective alert configuration requires criteria for alert suppression (C) and escalation procedures (D) because these two elements directly determine how alerts are managed and acted upon. Alert suppression criteria filter out known, expected, or low-priority noise so that responders aren't overwhelmed with irrelevant notifications - a concept called reducing "alert fatigue." Escalation procedures ensure that if an alert goes unresolved within a defined timeframe, it gets routed to the appropriate next-level responders, preventing issues from being silently dropped. Options A and B (lunch menus and screen wallpaper) are absurd distractors with zero relevance to monitoring system configuration.

Memory tip: Think of alert config in two phases - filter in (suppression criteria: what alerts are worth raising?) and follow up (escalation: what happens if no one acts?). Both protect the integrity of the monitoring process.

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