500-051 Exam Questions

During runtime, when a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?

In the Expression Editor panel of Cisco Unified CCX Script Editor, what are three reasons to use the Java tab? (Choose three.)

What does it mean for a variable in the Application Editor to be defined as a parameter?

Which three tasks are required to deploy a Cisco Unified CCX application? (Choose three.)

Which option can perform Call Progress Analysis in outbound IVR?

Which deployment option is invalid for Cisco Unified Contact Center Express?

Which three Cisco Unified Contact Center Express Application Administration tasks may be performed by a supervisor who does not have administrative privilege? (Choose three.)

Which three statements describe the importing of contacts into a Cisco Unified Contact Center Express campaign? (Choose three.)

In Cisco Unified CCX Administration, what is created on the Communications Manager when you add a Cisco Unified Communications Manager Telephony group?

Select a statement about the Call Subflow step that is not true.

Which three of the following tasks can be performed using Cisco Unified Real-Time Monitoring Tool? (Choose three.)

Which tool is used to size Cisco Unified CCX?

Which two releases require physical media to be ordered and received prior to patching or upgrading Cisco Unified Contact Center Express? (Choose two.)

Which statement is true about the default script field when adding an application?

Which step can be used to trap runtime script errors and recover gracefully?

Which two Cisco Unified CCX steps would make an HTTP request? (Choose two.)

In a Cisco Unified CCX application script, a number is read from an external database. The number must then be played out as part of a prompt. Which Cisco Unified CCX Editor step c...

Which three tasks can an agent perform on the Cisco Agent Desktop? (Choose three.)

Which Cisco Unified Contact Center Express platform set supports the use of an embedded Internet browser within the Cisco Agent Desktop?

Which two steps check out a database connection from the connection pool? (Choose two.)