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3V0-32.23 · Question #10

A company is planning to deploy a new cloud management solution that will allow business users to deploy servers via a self-service portal. After the initial discovery workshop with the new service…

The correct answer is B. The lack of REST-API for IP address management solution. C. The end to end server deployment cannot be achieved in the time window. B is correct because the CMDB (which manages configuration items including IP address assignments) has no API and no upgrade budget, meaning server deployments cannot automatically register or update CIs. With manual CMDB updates carrying a 4-hour SLA, this directly blocks full…

Design for automation and orchestration

Question

A company is planning to deploy a new cloud management solution that will allow business users to deploy servers via a self-service portal. After the initial discovery workshop with the new service owner, the architect has gained the following key information about the project:

  • In an effort to increase user experience, the IT Manager has

requested that all deployments do not rely on manual approvals.

  • The current IT team is made up of five engineers but only one

engineer has any experience writing scripts or automating server deployments.

  • The current version of the CMDB solution has no API available to

create or destroy configuration items (CI) and there is no budget for upgrades.

  • Currently all CMDB activities are completed manually via service

request with an SLA of 4 hours.

  • The customer has one data center with a requirement of protection

against data center failure.

  • The expected availability SLA (measured monthly) will be 99.5%.
  • The deployment of a server is expected to take no longer than 2

hours. Given the information provided, which two risks should the architect document within the design? (Choose two.)

Options

  • AAllowing self-service deployments of servers by business users.
  • BThe lack of REST-API for IP address management solution.
  • CThe end to end server deployment cannot be achieved in the time window.
  • DThere is insufficient resources available to complete the project.
  • EThe customer only has a single data center location.

How the community answered

(27 responses)
  • A
    7% (2)
  • B
    59% (16)
  • D
    15% (4)
  • E
    19% (5)

Explanation

B is correct because the CMDB (which manages configuration items including IP address assignments) has no API and no upgrade budget, meaning server deployments cannot automatically register or update CIs. With manual CMDB updates carrying a 4-hour SLA, this directly blocks full automation and violates the IT Manager's requirement for no manual approvals.

C is correct because the end-to-end deployment SLA is 2 hours, but the manual CMDB update alone carries a 4-hour SLA - making it mathematically impossible to meet the deployment time window without a CMDB API. This is a concrete, measurable risk to document.

A is wrong because self-service deployment is an explicit, accepted business requirement, not a risk. D is wrong because while only one engineer has automation experience, there is no information indicating the team is insufficient to complete the project - this is a concern, not a documented design risk. E is wrong because the single data center is already a known constraint with an explicit requirement to protect against failure; it is captured as a design requirement, not a new risk.

Memory tip: Think "AUTOMATION BLOCKERS + SLA MATH." Any system lacking an API breaks self-service automation (B), and if any single step's SLA exceeds the total SLA, the end-to-end commitment is already broken before you start (C).

Topics

#infrastructure automation#SLA constraints#CMDB integration#risk identification

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