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350-801 · Question #91

An engineer with troubleshoots poor voice quality on multiple calls. After looking at packet captures, the engineer notices high levels of jitter. Which two areas does the engineer check to prevent…

The correct answer is A. Voice packets are classified and marked. C. The network meets bandwidth requirements. This question asks for two areas to check to prevent high levels of jitter, which causes poor voice quality.

Infrastructure and Quality of Service

Question

An engineer with troubleshoots poor voice quality on multiple calls. After looking at packet captures, the engineer notices high levels of jitter. Which two areas does the engineer check to prevent jitter? (Choose two.)

Options

  • AVoice packets are classified and marked.
  • BAll devices use wired connections instead of wireless connections.
  • CThe network meets bandwidth requirements.
  • DCisco UBE manages voice traffic, not data traffic.
  • EMTP is enable on the sip trunk to cisco Unified Border Element.

How the community answered

(34 responses)
  • A
    79% (27)
  • B
    6% (2)
  • D
    12% (4)
  • E
    3% (1)

Why each option

This question asks for two areas to check to prevent high levels of jitter, which causes poor voice quality.

AVoice packets are classified and marked.Correct

Classifying and marking voice packets with appropriate QoS values (e.g., DSCP EF) ensures they receive preferential treatment across the network, reducing queueing delays and variability in arrival times, which directly prevents jitter.

BAll devices use wired connections instead of wireless connections.

While wired connections generally provide more consistent performance, making all devices wired is a general best practice, not a specific area to check for preventing jitter caused by a specific issue in a capture.

CThe network meets bandwidth requirements.Correct

Ensuring the network meets bandwidth requirements is fundamental to preventing jitter. Insufficient bandwidth leads to congestion, causing packets to be queued, dropped, or delayed inconsistently, all of which contribute to high jitter.

DCisco UBE manages voice traffic, not data traffic.

The role of a Cisco Unified Border Element (CUBE) is to manage voice traffic and interconnect different SIP domains; its function doesn't inherently prevent jitter across the entire network path.

EMTP is enable on the sip trunk to cisco Unified Border Element.

Enabling MTP (Media Termination Point) on a SIP trunk is primarily for media transcoding, DTMF relay, or handling specific SIP signaling issues, not directly for preventing jitter caused by network conditions.

Concept tested: Jitter reduction in VoIP networks (QoS, bandwidth)

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab12/collab12/quality.html

Topics

#Voice Quality#Jitter#Quality of Service (QoS)#Bandwidth Management

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