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350-801 · Question #458

A recent audit discovered incidents of toll fraud. Restrictions should include Cisco UCM class of service and supplementary services features. Which two actions in Cisco UCM prevent further toll…

The correct answer is B. Implement transformation pattern for all off-net calls. C. Set the service parameter to block off-net to off-net transfers. To prevent toll fraud in Cisco UCM using class of service and supplementary services, implement transformation patterns for off-net calls and block off-net to off-net transfers.

On-Premises Call Control

Question

A recent audit discovered incidents of toll fraud. Restrictions should include Cisco UCM class of service and supplementary services features. Which two actions in Cisco UCM prevent further toll fraud from happening? (Choose two.)

Options

  • AImplement a class of restrictions on the gateway.
  • BImplement transformation pattern for all off-net calls.
  • CSet the service parameter to block off-net to off-net transfers.
  • DRestrict international patterns on SIP trunk CSS to the gateway.
  • ESet the call forward all CSS to restrict international patterns.

How the community answered

(46 responses)
  • A
    4% (2)
  • B
    72% (33)
  • D
    9% (4)
  • E
    15% (7)

Why each option

To prevent toll fraud in Cisco UCM using class of service and supplementary services, implement transformation patterns for off-net calls and block off-net to off-net transfers.

AImplement a class of restrictions on the gateway.

Implementing class of restrictions on the gateway is a valid security measure, but the question specifically asks for Cisco UCM class of service and supplementary services features.

BImplement transformation pattern for all off-net calls.Correct

Implementing a transformation pattern allows the manipulation or blocking of called numbers for off-net calls, which is a key class of service feature to prevent unauthorized calls to premium rate or international destinations. This ensures that outbound dialing patterns are strictly controlled before routing.

CSet the service parameter to block off-net to off-net transfers.Correct

Setting the service parameter to block off-net to off-net transfers is a crucial supplementary service feature that directly addresses a common toll fraud technique where internal systems are used to bridge two external calls, often to high-cost destinations. This configuration prevents the system from being used as an unauthorized transit point.

DRestrict international patterns on SIP trunk CSS to the gateway.

Restricting international patterns on SIP trunk CSS is a class of service feature, but transformation patterns and blocking off-net transfers are more directly aligned with the question's specific focus on preventing a wider range of toll fraud scenarios via number manipulation and transfer abuse.

ESet the call forward all CSS to restrict international patterns.

Setting the call forward all CSS to restrict international patterns primarily controls forwarded calls, which is a supplementary service, but blocking off-net to off-net transfers is a more direct and broader prevention of a common toll fraud method.

Concept tested: Cisco UCM toll fraud prevention

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab12/collab12/srndtoll.html

Topics

#Toll Fraud Prevention#Cisco UCM#Call Control#Supplementary Services

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